Programs
Registration Policies
Residents
Residents should mail-in, drop-off, or fax-in registration forms anytime after receipt of the brochure. Residents are not required to hold their registration forms until the processing date. Forms will be processed randomly instead of in the order they are received. All Fall Registration Forms received through Monday, August 11 by 5:00 pm will be held and processed at random beginning Tuesday, August 12 at 8:30 am. Registrations received on Tuesday, August 12 or after that date will be processed on a daily basis. This mail-in and walk-in registration policy is designed to be convenient and, at the same time, adhere to our policy of providing residents priority and equal opportunity for class enrollment.
Online registration begins at 9:00 am on Tuesday, August 12. In order to register online, you must have a Login ID and Account PIN number assigned by the Park District prior to the date of registration. To obtain a Login ID and Account PIN number complete a request form and submit it to the Park District. You will be contacted by a Park District representative with your Login ID and Account PIN number. Request forms can be downloaded from the Park District website at www.genevaparks.org or picked up at the administrative office at 710 Western Avenue.
Non-Residents
Non-residents may mail-in, fax, drop-off a registration form or register online on a designated non-resident registration date. Forms dropped off early will be placed in the non-resident box and processed during walk-in non-resident registration on a random basis. Non-resident registration begins at 9:00 am on Tuesday, August 19. Online non-registration also begins at 9:00 am on Tuesday, August 19.
Refund Policy
- A refund will be issued when a “refund request form” is submitted 10 business days prior to the first class meeting. This allows other park district residents the opportunity to fill the open spot.
- All refund requests will be assessed a service charge of $3 or 10% whichever is less, with a minimum charge of $1. A prorated withdrawal refund will be made for participants who decide, for whatever personal reason (including illness or injury), that an ongoing program is not right for them. The prorated refund will be based on the number of classes that have occurred at the time the refund request form is received by the Park District. The Refund Policy does not apply to: “nonrefundable” trip tickets, unless the Park District is able to resell tickets; Preschool Program deposits, unless the class space can be filled prior to the start of the program; contracted classes, unless a replacement can be found. Refunds will not be granted for Passes or memberships for any reason, after one month from the start date. No refunds or makeup classes will be granted for unattended classes. Geneva Park District has the right to review and make the final decision on all refunds.
Residency
Residency of the Geneva Park District is defined by financial contributions through property taxes for the operation of the park district. Boundaries of the Geneva Park District and the City of Geneva are not exactly the same. If you are uncertain whether you qualify as a Geneva Park District resident, please check your current property tax bill. Proof of residency in the form of a current tax bill or utility bill may be required during program registration. Geneva Park District residents are given first priority for program registration.
Program Limitations
Each program at the Geneva Park District has an established minimum and maximum number of possible registrants. These numbers are set to guarantee the highest quality program we can offer. The facility, student/teacher ratio and the nature of the program are considered when setting program registration minimums and maximums. Programs that do not meet the minimum number of registrants may be cancelled. Please refer to the Program Cancellation section for more information.
Program instructors are not allowed to accept any registrant beyond the established maximum without authorization by their immediate recreation supervisor.
Waiting List
Since all of our programs have registration limits we cannot guarantee your choice of enrollment in them. The Geneva Park District maintains waiting lists for programs that have reached their maximum registration. Placement on a waiting list is encouraged. Individuals placed on a waiting list will be contacted if any additional program space becomes available.
Co-op Programs
Through a reciprocal agreement with the Batavia Park District, St. Charles Park District, and Delnor Community Hospital, additional programs in this brochure have been made available to our residents. Geneva Park District residents may register for these co-ops without paying an additional non-resident fee.
Age Requirements
When age limitations exist, proof of age (such as a birth certificate) may be required. Participants must be the minimum age required for the program by the first day of the program unless otherwise stated.
To insure a quality program for program participants, children are not allowed in adult programs and vice-versa. Siblings of children not registered for a program are not allowed to attend without expressed permission by the instructor. Adults may observe children’s programs at the discretion of the instructor.
Special Accommodations
Special Accommodation Services are provided through the inclusion services of the Fox Valley Special Recreation Association. Requests for this service should be made a minimum of 2 weeks before the start date of any program during the registration process. The registration form located on the last page of this guide has a designated area for the request for such services.
Program Cancellations
The Park District reserves the right to cancel, postpone, combine programs or change instructors. Programs not meeting minimum registration will be cancelled one week prior to the start date and refunds will be issued. All participants registered in cancelled programs will be notified by the Geneva Park District staff and will receive a full refund.
Senior Discount
Geneva Park District resident seniors, ages 60 years and older, are offered a 20% discount on all Geneva Park District programs with the exception of contractual programs, and programs specifically planned for seniors. Proof of residency is required.
Waiver Form
The Park District is unable to assume responsibility for injuries or accidents occurring at programs, activities, parks, and facilities. Such insurance would make program user fees prohibitive. The Insurance Liability Waiver section of the registration form must be signed when registering yourself or your minor child to participate in Geneva Park District programs.
Registration with Credit Card Payment
As you will see on the enclosed registration form, Visa and Mastercard are accepted for registration for recreation programs. The Park District staff has added credit card registration to provide another option for you to register. Credit cards can be utilized for mail-in, drop-off and walk-in registration, as well as faxed registration. Please read the following guidelines carefully before paying with a credit card so the Park District can continue to provide excellent service.
- Completely fill out the registration form including all information in the credit card box. Forms will not be processed unless all items are completed.
- Aside from the waiver signature, a second signature is also required when paying by credit card. This signature authorizes the Geneva Park District to utilize your card information. Please be sure to provide your signature with the card information.
- Faxed registration forms need to be completed in a dark pen to ensure a clear transmission. Please print clearly.
- All fax registrations will be registered in conjunction with other registrations received at the Park District office.
NSF Checks
The Geneva Park District has instituted a policy for checks returned for non-sufficient funds. All NSF checks will be assessed a $25 charge per check.
Mark Your Calendar!
We DO NOT send registration confirmations via email or regular postal mail. A representative from the Park District will contact you if there is a waitlist for the program for which you registered. Otherwise, you may assume your registration has been processed as requested. You may comfirm your registration by logging in to GPD Connect and reviewing your family registration history or calling the administration office at (630) 232-4542.
Photo/Video Disclaimer
Registrants and participants of programs or special events permit the Geneva Park District to take photos and videos of themselves and their children for publication in the program brochure, web site and additional uses as the Park District deems necessary unless the registrant or participant files with the Park District a written objection as to photos or videos of themselves and/or their children.
All participants permit the taking of photos and videotapes of themselves and their children during Park District activities for publication and use as the Park District deems necessary.
